Eversource urges customers to clear snow from gas meters and vents

weston-snow,buried-shedMWWith more winter weather on the way, Eversource is encouraging customers to safely remove snow and ice from gas meters and vents, especially when clearing snow from rooftops. While clearing roofs, gas meters could become buried and create safety hazards. Snow-blocked vents can cause ventilation issues leading to carbon monoxide poisoning. Also, heavy snow piled up on meters could damage or break gas meter connections, potentially causing dangerous gas leaks.

“We’re getting several reports of gas odors because of ventilation issues,” said Bill Akley, president of gas operations at Eversource. “One of our crews recently responded to a gas odor call and discovered the gas meter buried under almost ten feet of snow that was pushed off the roof. So, it’s critical that customers are careful how they are clearing snow.”

Eversource offers these tips for gas meter safety during the winter:

  • Be aware of gas meter and piping locations when plowing, snow blowing and removing snow from rooftops to avoid burying natural gas equipment. Avoid using a snow blower to clear meters — instead gently remove snow and ice from the area.  
  • Remove snow and ice from the meter or appliance vent pipe carefully with a broom or by hand. Do not use a shovel because it can damage the meter.
  • Do not shovel snow up against the meter or vent pipe.
  • Remove icicles from overhead eaves and gutters to assure dripping water does not splash and freeze on the meter or vent pipes.
  • Do not kick your gas meter to break or clear ice.
  • Clear a path to the meter so Eversource employees or emergency responders can access it.
  • If you cannot safely remove the snow and ice yourself, contact a qualified roofing vendor.
  • If you suspect a leak, move to a safe environment and report it immediately to 9-1-1. Then, contact Eversource at 877-944-5325.

Eversource, formerly Northeast Utilities, is New England’s largest energy provider, serving more than 3.6 million electric and natural gas customers across the region.

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